Hepicure acts exclusively as an intermediation platform and payment agent. It is not a tour operator within the meaning of Articles L.211-1 et seq. of the French Tourism Code and EU Directive 2015/2302. It does not combine services into a package holiday. Each service accommodation or supplementary service is the subject of a separate contract concluded directly between the Guest and the Owner or the relevant Partner Service Provider.

Hepicure is a simplified joint-stock company (SAS) registered under number [RCS NUMBER], with its registered office at [ADDRESS], operating the digital platform accessible at [URL] (the "Platform").

Hepicure is a digital platform enabling the matching of owners of properties optimised for longevity, biohacking and wellness with travellers wishing to book stays at such properties. Hepicure acts exclusively as a technical and commercial intermediary and does not own the properties listed on the platform. Rental agreements are concluded directly between the property owner and the tenant. Any services potentially offered during the stay are provided by third-party providers acting under their own responsibility.

1. DEFINITIONS

Hepicure: refers to the entity operating the Platform and acting as intermediary and payment agent in connection with the sale to the Guest of a stay at the Property selected by the Guest on the Website;

Property: refers to a house (villa, chalet, private mansion...) or a furnished apartment selected by Hepicure to be offered for short-term rental to transient Guests on a daily, weekly or monthly basis without establishing residency (Article D.324-1 of the French Tourism Code) as part of a short-term rental arrangement with various Services and Products as described in Article 3.2. Properties listed on the Platform are selected according to specific longevity, biohacking and wellness criteria;

Exceptional and Unavoidable Circumstances: refers to a situation beyond the control of the party invoking it, the consequences of which could not have been avoided even if all reasonable measures had been taken (including but not limited to: war, terrorist attack, riot, revolution, epidemic, pandemic, decisions of a public authority restricting movement or accommodation in particular through short-term rental, nuclear, bacteriological or chemical catastrophe, climatic or natural events such as a cyclone, earthquake, tsunami, tornado, ash cloud or sandstorm...);

Guest or Traveller: refers to an individual or legal entity making a Booking at the Property through Hepicure and/or benefiting from the Rental;

Special Conditions: refers to the specific terms applicable to certain Services available on the Website, including those in the Listings and, where applicable, those agreed between the Guest and Hepicure;

Confirmation: refers to the exchange between the Guest and Hepicure resulting in the conclusion of a Contract for a selected Property and dates;

Contract: refers to the short-term rental agreement entered into by the Guest with the Owner, the formation of which is facilitated by Hepicure as intermediary, following Confirmation and payment of the Booking, as well as the contractual document sent to the Guest;

Listing: refers to the detailed characteristics of the Property published on the Website, as well as the characteristics of any associated Services;

Rental: refers solely to the stay at the Property provided to a transient Guest for a limited period in a non-residential context (Article L.324-1-1 of the French Tourism Code);

Payment Agent: refers to the capacity in which Hepicure collects Guests' payments on behalf of and in the name of Owners and Partner Service Providers, via a licensed payment service provider (PSP), without ever being a creditor of the amounts collected in respect of the services;

Service: refers to the Rental and any associated Services provided in the context of the stay;

Partner Service Provider: refers to any independent third-party service provider offering Partner Services via the Platform (private drivers, private aviation operators, sports and performance coaches, private chefs, wellness care providers, therapists, nutritional advisors and any other listed provider);

Products: refers to the Products offered by Hepicure to its Guests via its Concierge service (as defined in Article VIII) and which are subject to specific conditions particular to each provider;

PSP: refers to the licensed payment service provider (including Stripe Connect, Mangopay, Lemonway or any equivalent provider) through which Hepicure processes collections and disbursements as payment agent;

Owner: refers to the individual or legal entity, private or professional, holding legal ownership of the Property offered for Rental via the Hepicure Platfrm;

Booking or Order: refers to the action taken by the Guest when requesting Hepicure to purchase a stay at the Property for a chosen period;

Services: refers to the services directly attached to the Property Rental and the Products offered by Hepicure to its Guests in addition to the Property Renta

Partner Services: refers to all service provisions accessible via the Platform, offered by Partner Service Providers and presented separately from the Property Rental, including without limitation: private ground transportation, private aviation, sports and performance coaching, private chef, wellness care and therapies, nutrition, medical or paramedical monitoring, and any other service related to the stay or the longevity and biohacking approach.

2. SCOPE OF APPLICATION

Hepicure is authorised to offer stays at the Properties in its capacity as intermediary, in accordance with Articles L.211-1 and L.211-4 of the French Tourism Code.

The prior information provided for in Article R.211-4 of the French Tourism Code may be modified after publication and consultation by Guests, in particular regarding the main characteristics of the Service (including rental conditions), the price, payment terms, any minimum number of persons required for the Service to take place, and Guest cancellation conditions, in accordance with Articles R.211-5 and L.211-9 of the French Tourism Code. Guests will be informed clearly, intelligibly and prominently before the Contract is concluded.

By confirming a Booking, the Guest expressly acknowledges having read these General Terms and Conditions as well as the more specific Listing applicable to the chosen Service. Failure to accept these General Terms and Conditions will result in the Guest being unable to complete the Booking. Products offered by Hepicure via its Concierge service are subject to the specific conditions of each provider and fall outside the scope of these General Terms and Conditions.

No right of withdrawal:

Pursuant to Article L.221-28-12° of the French Consumer Code, the right of withdrawal available to consumers for contracts concluded at a distance cannot be exercised for contracts relating to accommodation services, other than residential accommodation, which must be provided on a specific date or during a specific period. Accordingly, the Guest has no right of withdrawal once the Booking has been Confirmed.

3. SERVICES AND DESCRIPTION

3.1. Services Offered by Hepicure

Hepicure is a digital platform enabling the matching of property owners with travellers wishing to book stays at properties optimised for longevity, wellness and performance. Hepicure acts exclusively as a technical and commercial intermediary and does not own the properties listed on the platform. Rental agreements are concluded directly between the property owner and the tenant.

Hepicure does not organise package holidays within the meaning of EU Directive 2015/2302 transposed in Articles L.211-2 et seq. of the French Tourism Code. The Property Rental and Partner Services are never sold together at an all-inclusive package price by Hepicure. Each service is the subject of a separate contract, a separate invoice issued by the relevant Owner or Partner Service Provider, and carries its own liability.

Hepicure does not offer its Guests scheduled air transport to the destination. Hepicure does not organise or directly provide transport services. The Guest is solely responsible for organising and booking the means of transport to reach the reserved property.

At the Guest's request, Hepicure may connect the Guest with Partner Service Providers offering private transport services (private drivers, private aviation, etc.). These Partner Services are provided directly by the relevant providers and are governed by a separate Service Contract concluded between the Guest and the Partner Service Provider. Hepicure acts as payment agent to collect the price of these services on behalf of and in the name of the Partner Service Provider, via the partner PSP.

The Guest remains solely responsible for completing any administrative, health or travel formalities required for their journey, as well as for the validity of their travel documents and insurance where applicable.

3.2. Description of Services

The descriptions and photographs visible on the Website correspond to the Property selected by Hepicure. Photographs are provided for illustrative purposes only and are not contractually binding.

Any comfort rating attributed to a Property in the Listing on the Website represents a classification established subjectively by Hepicure without reference to local standards of the host country or the Guests' country of origin. It is often more detailed and may supplement any classification conferred on the Owner by the local tourism authorities.

(a) Property Selection Process

• The Guest searches for and selects one or more Properties on the Website.

• The Guest may then submit enquiries regarding one or more Properties by completing the available form on the Website. A reply will be sent as soon as possible.

The Guest may book a Property:

• by contacting a member of Hepicure's Customer Advisor team ("Advisor") at the following non-premium rate number: +33 6 89 76 07 89; or

• by selecting a Property directly on the Website and being subsequently connected with an Advisor to finalise the Booking.

(b) Rental Prices and Additional Services

The rental price communicated on the Website is quoted inclusive of tax (all taxes included) in Euros and may where applicable be converted into another currency available on the Website.

This price covers the use of the Property and the included Services stated in the Property Listing. An indicative price may be given for additional or optional Products offered by Hepicure during the stay.

Additional Services and Products will be invoiced based on the Guest's actual consumption and are payable to Hepicure from the moment they are confirmed by the Guest.

The prices published on the Website do not include the tourist tax, which the Guest must pay to Hepicure, calculated on the basis of the applicable rate during the Rental and according to the number of Travellers specified in the Contract. Hepicure is responsible for remitting this tax to the relevant local authorities (except in certain cases for certain local authorities and/or Owners represented by agencies). The amount of the tourist tax will be shown on the Contract for information purposes.

Subject to the Guest's prior agreement, Hepicure may deduct from the security deposit returned at the end of the stay any outstanding tourist tax owed by the Guest, taking into account any adjustments made (i) based on the number of Travellers actually present at the Property and (ii) based on any tourist tax increases decided by the municipality in which the Property is located.

(c) Booking Finalisation

• The Guest expresses interest in booking a property for their desired dates via the Website or by direct contact with Hepicure;

• Hepicure verifies the property's availability with the owner or their representative;

• Once availability is confirmed, Hepicure sends the Guest information regarding the Booking, including the stay dates, the indicative price and the applicable conditions;

• Hepicure then sends the Guest, at the email address provided, the booking agreement and the applicable General Terms and Conditions;

• The Guest is invited to read and accept the General Terms and Conditions as well as the specific conditions of the Booking before confirming;

• The Guest may be asked to provide a copy of their passport or other valid identity document required for the Booking;

• Once the contract is accepted, the Guest is invited to proceed with the payment of the deposit or the amount indicated, in accordance with the payment instructions communicated;

• Upon receipt of payment, the Guest receives an email confirming the Booking.

3.3. Partner Services

In addition to the Property Rental, Hepicure provides via the Platform access to Partner Services offered exclusively by independent Partner Service Providers. These services are presented separately from the Property Rental and are governed by separate contracts.

Available Partner Services on the Platform may include in particular:

• Private ground transportation (chauffeured vehicles, airport transfers, etc.);

• Private aviation (private jets, helicopters, charter flights);

• Sports, physical and performance coaching;

• Private chef and catering services;

• Wellness care, massage and therapies;

• Nutritional guidance;

• Medical or paramedical monitoring;

• Any other service related to the longevity and biohacking approach offered on the Platform.

Partner Services are in no way combined with the Property Rental into an all-inclusive package by Hepicure. Their presentation on the Platform alongside a Property does not constitute a package holiday offer within the meaning of EU Directive 2015/2302. Guests freely and independently choose whether to subscribe to these services. Each Partner Service is governed by a separate Service Contract concluded directly between the Guest and the relevant Partner Service Provider.

In respect of Partner Services, Hepicure acts exclusively:

• As intermediation platform: it connects the Guest with the Partner Service Provider and facilitates the conclusion of the Service Contract;

• As payment agent: it collects the price of the Partner Service on behalf of and in the name of the Partner Service Provider, via the partner PSP, and disburses the amounts to the Partner Service Provider after deduction of its referral commission.

Hepicure is not a party to the Service Contract concluded between the Guest and the Partner Service Provider. It does not guarantee the availability, quality or conformity of the services provided by Partner Service Providers. The Partner Service Provider is solely responsible for the proper performance of the Partner Service. Any complaint regarding a Partner Service must be addressed directly to the relevant Partner Service Provider.

The invoice relating to each Partner Service is issued by the Partner Service Provider, on whose behalf Hepicure collects payment as agent. Hepicure receives a referral commission from the Partner Service Provider, deducted at the time of disbursement. This commission is not charged directly to the Guest.

3.4. Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF)

In accordance with applicable anti-money laundering and counter-terrorism financing (AML/CTF) regulations, Hepicure is subject to legal due diligence obligations towards its clients, in particular under the French Monetary and Financial Code and applicable European regulations.

In this context, Hepicure may, before the Contract is concluded and at any point during the contractual relationship, request from the Guest any document or information necessary to identify and verify their identity and to understand the origin of the funds used in connection with the Booking.

The Guest undertakes to provide, without delay, all supporting documents requested by Hepicure for this purpose, and acknowledges that failure to provide such documents may result in the refusal of the Booking or the suspension of Contract performance.

Hepicure is also required to ensure that its Guests are not listed on any national or international economic sanctions or asset-freezing lists. In the event of a positive match or serious doubt, Hepicure may refuse the rental without incurring any liability in this regard.

These legal obligations are binding on Hepicure and must not be construed as discriminatory or abusive. They form part of its responsibilities as a professional intermediary subject to AML/CTF regulations.

4. PRICES AND PAYMENT TERMS

All prices are quoted inclusive of all taxes and administrative fees.

Payment terms will be specified in the Contract and may be as follows:

• 50% deposit at the time of the Order — balance of 50% payable no later than 60 days before the Guest's arrival.

The security deposit specified in the Contract must be paid no later than fifteen (15) days before the Service start date.

If, despite a reminder from Hepicure, the Guest fails to pay the scheduled instalments, the Contract shall be deemed cancelled at the Guest's fault.

Amounts due must be paid by the Guest from a bank account held in their own name:

• by bank transfer to Hepicure's account and/or its secure payment service provider FLYWIRE at the details provided in the Booking confirmation email (the Guest shall send Hepicure a copy of the transfer confirmation); or

• by bank card, via a secure online payment platform (Stripe Connect or other licensed payment service provider).

Hepicure collects rental payments as the Owner's payment agent, on behalf of and in the name of the Owner. Collection by Hepicure constitutes full discharge of the Guest's payment obligation towards the Owner. Hepicure collects payments relating to Partner Services as the payment agent of the relevant Partner Service Provider.

Hepicure will never request that complete bank card details be sent by email, fax, post or any other non-secure communication channel. If the Guest receives such a request, they are invited to disregard it and notify Hepicure immediately.

If the Guest wishes to make payment using a method not held in their name, Hepicure may carry out an identity verification to prevent fraud: the Guest may then receive a request to submit masked bank card details (by email, fax or post), in which all digits except the first six and last four on the front of the card are replaced with Xs, together with a copy of their identity document.

For security reasons, Hepicure reserves the right to cancel any Booking where payment has not been made by the person who signed the Contract, unless Hepicure has been informed in advance of the payment in order to carry out the above verifications.

Hepicure accepts no liability for any damage resulting from the unsolicited transmission of bank card details.

Other forms or means of payment (including cheques and cash) are not accepted by Hepicure.

The Booking will only be definitively confirmed upon receipt of the deposit payment from the Guest, within a maximum of three (3) business days following the payment request issued by Hepicure.

5. MODIFICATIONS TO A CONFIRMED BOOKING

5.1. Modification by the Guest

If the Guest wishes to modify a Booking, they must inform Hepicure as soon as possible before the Service commencement date. Hepicure has no obligation to accept the request; any modification to the Guest's initial Booking must be confirmed by a signed agreement or email exchange between Hepicure and the Guest.

The Guest will be informed of the actual and reasonable modification costs incurred by their request, which may be invoiced to the Guest by Hepicure.

5.2. Modification by Hepicure

Hepicure will inform the Guest of any minor modification to the Booking conditions specified in the Contract.

In the event of a modification to an essential element of the Booking prior to the Guest's departure, Hepicure will notify the Guest as promptly as possible and inform them of their right to either cancel the Contract free of charge or accept the modification, pursuant to Article L.211-13 of the French Tourism Code. In all cases, an alternative Booking may be agreed between Hepicure and the Guest.

5.3. Postponement Request by the Guest

Any request for a postponement of a Rental to later dates, if accepted by the Owner, will give rise to additional administrative fees of five hundred (500) euros charged by Hepicure.

6. CANCELLATIONS

6.1. Cancellation by the Guest

Pursuant to Article L.211-14 of the French Tourism Code, the Guest may cancel their Contract, subject to the following cancellation fees, unless otherwise specified in the Contract:

• Up to 60 days before check-in: 50% of the Contract price

• Between 59 days before check-in and the check-in date: 100% of the Contract price

In the event of exceptional and unavoidable circumstances at the destination, Hepicure will use its best endeavours to offer the Guest an alternative Property or later dates meeting the same specifications. If this is not possible, the Contract may be cancelled free of charge and Hepicure will refund the price paid in accordance with applicable law.

6.2. Non-Payment

If the booking deposit and/or the balance of the Contract price is not paid in full, or if the Guest fails to take possession of the Property for any reason whatsoever, the Contract shall be deemed terminated by the Guest's fault, without prior notice, and the cancellation fees set out in Article 6.1 above shall apply.

6.3. Cancellation by Hepicure

In accordance with Articles L.211-14-III and R.211-10 of the French Tourism Code, Hepicure may cancel the Contract and refund the amounts paid within 14 days to the Guest:

• Subject to payment of at least the penalty that the Guest would have had to bear had they cancelled the Contract themselves on the same date;

• Without penalty where the minimum number of persons specified in the Contract is not reached;

• Without penalty in the event of exceptional and unavoidable circumstances.

7. HOUSE RULES

7.1. Purpose of the Rental Contract

The Contract is concluded between the Guest and the Owner, with the formation thereof facilitated by Hepicure as intermediary, in accordance with Article L.211-4 of the French Tourism Code. The Contract does not relate to premises leased as a primary or mixed professional and primary residence.

The Property subject to the Contract is rented furnished for short-term use. The respective rights and obligations of the Guest and Hepicure are governed by the terms of the Contract and the applicable legal provisions of the country in which the Property is located.

7.2. Duration of the Contract

The Contract specifies the duration and dates of the Rental. The Guest undertakes to take possession of the Property at the agreed date and time specified in the Contract (unless otherwise expressly agreed by Hepicure) and to vacate the Property entirely at the agreed dates and time (unless otherwise expressly agreed by Hepicure).

7.3. Price and Charges

The price stated in the Contract includes the cost of the Property Rental and standard cleaning services carried out before and after the Guest's stay, as well as any cleaning during the stay where applicable.

The price covers, for the entire duration of the Contract and unless otherwise stated in the Contract, the charges related to the Property and available utilities, including water, gas, electricity, heating, Wi-Fi internet access and access to television.

The Guest is informed that if the Property is in a degraded condition upon departure and standard cleaning is insufficient to restore it, the Guest may be charged for the additional cost of any further cleaning required.

7.4. Security Deposit

The amount of the security deposit is stated in the Contract and may be communicated to the Guest upon request from their Advisor prior to the Booking. It shall be collected by Hepicure, as the Owner's agent, no later than 15 days before the start of the Rental, either into a dedicated secure account payable by bank card or bank transfer, or by bank card pre-authorisation a few days before the Guest's arrival.

The security deposit is intended to cover any damage to and/or deterioration of the Property, including its furniture and fittings, caused by the Guest, as well as the loss of keys. On submission of supporting documents (quotes, invoices), Hepicure will deduct the sums expended for this purpose before returning the deposit to the Guest.

Hepicure may also offset any amounts unpaid by the Guest on site (e.g. unpaid Concierge Products) against the amounts to be returned to the Guest from the security deposit.

Hepicure will return the security deposit or balance thereof to the Guest subject to completion of an exit inspection report, jointly or otherwise depending on the circumstances, confirming the condition of the Property as compared to the entry inspection report.

Subject to the absence of any damage being recorded within 96 hours of key handover, the security deposit shall be refunded in full to the Guest no later than fifteen (15) days after key handover, provided that the Guest has communicated their bank details to Hepicure.

Where no exit inspection report is carried out, Hepicure will return the security deposit to the Guest subject to the absence of any claim made by the Owner within fifteen (15) days of key handover by the Guest, provided that the Guest has communicated their bank details to Hepicure.

In the event of damage or loss, Hepicure will not refund the security deposit within the above timeframe in order to carry out the necessary assessments and inspections to evaluate the cost of the damage incurred.

7.5. Payments

Hepicure collects, as the Owner's payment agent:

• the deposit paid by the Guest at the time of Booking Confirmation;

• the balance of the Rental price paid no later than 60 days before the start of the stay, unless expressly stated otherwise in the Contract;

• the security deposit, paid no later than 15 days before the start of the Rental or collected by bank card pre-authorisation before arrival.

Payment terms applicable to Concierge Products and Partner Services are set out in Article 8.3 below.

7.6. Check-in and Check-out

If the Guest is not present for the key handover and/or the entry and/or exit inspection report, they must notify Hepicure in writing in advance of the name of the person who will represent them; that person shall act as the Guest's agent for the key handover and/or the entry and/or exit inspection report.

7.7. Check-in

The Guest is expected to arrive from 5:00 PM (local time) at the rented Property (unless a specific arrival time is agreed in the Special Conditions).

Early arrival may be considered (but is in no way guaranteed) if the following conditions are met:

• The Guest must notify Hepicure within a reasonable period of time;

• The rented Property must not be subject to an ongoing booking at the requested date and arrival time;

• The early arrival time must be approved in writing by Hepicure prior to the Guest's arrival at the rented Property.

Keys are handed over upon the Guest's arrival directly by Hepicure or by the Owner or any other authorised person. An entry inspection report is completed with the Guest upon arrival at the Property and may be sent to them by email either automatically or upon request (depending on whether the inspection is conducted by Hepicure or a third party). The Guest has 24 hours from key handover to raise any additional complaints.

In the absence of any contestation or report by the Guest within this period, the inspection report completed by Hepicure or the Owner or their representative and communicated to the Guest upon entry shall be deemed accepted without reservation.

7.8. Check-out

The Guest must vacate the rented Property and return the keys before 10:00 AM (local time) on the last day of their stay (unless a specific departure time is agreed in the Special Conditions).

Late check-out may be considered (but is in no way guaranteed) if the following conditions are met:

• The Guest must notify Hepicure within a reasonable period of time;

• The rented Property must not be subject to a booking scheduled for the requested date and departure time;

• The late departure time must be approved in writing prior to the Guest's departure.

If the Guest fails to comply with the check-out time without obtaining prior written approval from Hepicure, Hepicure may charge the Guest a penalty equivalent to one additional day's rental. Any continued occupation of the Property beyond the Rental period without prior written approval from Hepicure shall give rise to a payment by the Guest of a sum equal to twice the daily rental price per day of delay.

The Guest shall return to Hepicure or the Owner or their representative upon departure the exact number of keys that were entrusted to them on arrival. If the Guest fails to comply with this obligation, Hepicure shall be entitled to charge the Guest the amount required to replace the unreturned keys or to change the locks of the rented Property and to deduct this sum from the security deposit.

An exit inspection report shall be completed by the Parties at the end of the Rental Contract or at the actual date of the Guest's departure on a joint basis where circumstances allow. The Guest is always entitled to request a joint exit inspection report upon returning the keys. However, if the Guest is absent for reasons attributable to them, the exit inspection report may be completed by Hepicure, the Owner alone or their representative, without affecting the enforceability of the inspection report against the Guest.

Hepicure has ninety-six (96) hours from the signing of the exit inspection report to report any additional damage not identified during the exit inspection. From the date of notification, the Guest has forty-eight (48) hours to raise any complaints. In the absence of a challenge by the Guest within this period, the inspection report completed and communicated to the Guest shall be deemed accepted without reservation and shall be fully enforceable against them. In the event of a challenge within 48 hours of notification, the Guest must prove, by any means and within an additional period of 48 hours, that the additional damage is not attributable to them. Failing this, Hepicure will offset the amounts spent on repairing the damage before returning the security deposit to the Guest, which the Guest expressly accepts.

7.9. Peaceful Enjoyment of the Property

The Guest must peacefully enjoy the rented Property, its furniture and equipment made available, in accordance with the use intended by the Contract and, where applicable, by observing the specific rules applicable to the rented Property as indicated in the Listing or the Special Conditions or more generally in any other document or information relating to the use of the rented Property provided to the Guest.

The Guest is prohibited from:

• using the internet connection provided in the rented Property for any unlawful purpose;

• opening any areas reserved by the Owner in the rented Property that are indicated as such;

• any conduct liable to disturb neighbours, in particular by excessive noise levels from audio systems, speakers, televisions and the like;

• using illegal substances on the Property;

• using the rented Property for commercial purposes (photo shoots, seminars, events or other activities) during their stay if the Property was initially booked by the Guest for non-professional purposes, without Hepicure's prior written consent;

• taking photographs of the rented Property for commercial use without the Owner's prior written consent.

The Guest undertakes to strictly observe the maximum number of persons permitted to stay at the Property, as stated in the Listing provided and/or the Special Conditions of the Contract. Any excess will result in a penalty of 20% of the Booking amount per additional person upon Hepicure being informed.

Pets are not permitted at the rented Property as a general rule, unless otherwise agreed in the Special Conditions.

If the Owner agrees to the presence of pets during the Guest's stay, a specific additional deposit and a special cleaning charge may be required. If the authorised pet causes damage to the rented Property during the stay, compensation corresponding to the damage caused may be claimed from the Guest. If the Guest arrives with a pet without having obtained Hepicure's prior written consent, the Contract may be terminated immediately and the Guest will not be entitled to any refund. If the Guest introduces an unauthorised pet during the stay, a penalty of 10% of the Booking amount may be applied by Hepicure.

Smoking is strictly prohibited inside the rented Property (except in uncovered areas), unless otherwise agreed in the Special Conditions. If the Guest breaches this prohibition, the Contract may be terminated by operation of law and the Guest must vacate the rented Property without being entitled to any refund. Furthermore, an additional cleaning charge will be invoiced to the Guest based on the actual cost borne by Hepicure.

The Guest shall maintain the rented Property in a good state of cleanliness and return it in good order.

The Guest must notify Hepicure immediately of any damage and shall be liable for any deterioration or losses occurring during the stay at the Property and in communal areas (in the case of a building in co-ownership).

If any items are broken or damaged, their replacement value as new may be invoiced to the Guest by Hepicure.

The Guest may not bring any claim against Hepicure in the event of theft or damage caused by third parties at the rented Property during their stay, and/or inconveniences or disturbances originating outside the Property, without fault on the part of Hepicure and/or the Owner, such as local environmental restrictions, power cuts or water interruptions not limited to the rented Property alone, energy crises, etc.

Any damage, incident or loss caused in the context of non-contractual use (breach of these House Rules, organisation of a party or event, production of photo or video content, serious negligence, failure to supervise, etc.) of the Property (and its outbuildings where applicable) shall engage the Guest's liability.

7.10. Hepicure's Obligations

If the Guest encounters any difficulty during their stay relating to the rented Property and/or service providers, they are invited to contact Hepicure using the contact details set out in the Contract. Once informed by the Guest, Hepicure will do its best to resolve the difficulties encountered as promptly as possible.

7.11. Pools, Sports Equipment, Wellness and Longevity Facilities

Properties listed on the Hepicure platform may have pools, basins, sports facilities, wellness installations and devices dedicated to recovery, wellness or the optimisation of performance and longevity (such as saunas, steam rooms, cold plunge baths, jacuzzis, gyms, recovery devices, light therapy, fitness equipment or other wellness technologies).

These facilities are provided by the property owner and may comply with the standards applicable in the country in which the property is located, which may differ from or be less stringent than those applicable in the Guest's country of residence.

The Guest uses the pools, basins, sports facilities, wellness installations and longevity devices at the property at their own exclusive risk. The Guest undertakes to comply with the applicable rules of use as provided in the Property's house rules, the Special Conditions, or any instructions communicated on-site by the owner, their representative or the service providers active at the property.

In areas containing wellness or recovery facilities, the following behaviours are strictly prohibited:

• running near pools or installations;

• diving or jumping into pools, jacuzzis or hot tubs;

• using equipment under the influence of alcohol, illegal substances or substances impairing physical capacity;

• leaving minor children unsupervised;

• using equipment without following the usage instructions or stated limitations.

The use of certain wellness, recovery or biohacking equipment may present risks for certain individuals, particularly those with specific medical conditions. The Guest acknowledges that it is their responsibility to verify their fitness to use such equipment and, where appropriate, to consult a healthcare professional before use.

It is the sole responsibility of parents or legal guardians to supervise minor children at all times and to take all necessary precautions to prevent any risk of accident or drowning, regardless of the nature or supposed effectiveness of any safety devices installed at the property.

Hepicure acts solely as an intermediation platform and is not responsible for the installation, maintenance or operation of equipment at the properties.

7.12. Wildlife, Insects and Environment

Hepicure shall not be held liable for the presence of animals or insects at the Property.

Most Hepicure properties are located in resort areas outside city centres and some are situated in arid or highly humid areas. In such locations, it is possible to encounter animals such as rodents, deer, goats and sheep, cats and dogs, as well as insects such as wasps, bees, mosquitoes, flies, ants, scorpions, spiders or snakes. Insects and animals may be attracted by lawns, pools, streams or ponds, local vegetation, and food left out after outdoor meals. Guests are strongly advised to keep doors and windows closed as much as possible and to clear away any leftovers from outdoor or indoor meals.

Hepicure shall not be held liable for noise or disturbances, in particular noise pollution (construction works...), originating from beyond the boundaries of the rented Property and/or beyond its control.

Some Hepicure properties are located in areas where electricity is supplied exclusively by overhead cables, resulting in the presence of utility poles near the Property; this shall not be considered a non-conformity of the Property giving rise to any right to compensation and/or fee-free cancellation of the Contract.

7.13. Prohibition of Subletting

The Contract is for the sole benefit of the Guest named therein and the persons designated by them as participants. Any total or partial subletting, or any making available — even free of charge — of the Property by the Guest to third parties, is strictly prohibited.

7.14. Air Conditioning

Some Hepicure properties are located in areas prone to extreme heat during the summer period. Most properties in such areas have air conditioning; however, the Guest undertakes to use it responsibly and to comply with any instructions given by Hepicure and/or the Owner regarding the maximum temperature difference to be maintained between the interior and exterior of the Property (which should generally not exceed 10 degrees Celsius) and the necessity of keeping windows and doors closed when air conditioning is in use to ensure its proper operation.

7.15. Accessibility

General information on the accessibility of Properties for persons with reduced mobility is provided in the Listing on the Website. However, for better consideration of each Traveller's specific requirements, it is the Guest's responsibility to provide Hepicure with all information necessary for the recommendation of suitable Properties.

7.16. Parties and Events

Except where the Listing expressly indicates that the Property is suitable for events, Guests must obtain the prior written consent of Hepicure and the Owner for any party, event (private or professional), filming or similar activity, whether during the day and/or in the evening, and must keep any noise disturbance to a minimum so as not to disturb neighbours. Guests shall be entirely responsible in the event of a neighbour's complaint leading to a police intervention. Likewise, they shall be liable for any damage caused to the Property and its surroundings as a result of the organisation of such events, with or without prior authorisation.

If Hepicure becomes aware by any means of the organisation of one or more unauthorised events during the stay, a penalty of up to 50% of the Rental price may be applied to the Guests.

7.17. Child Safety

Some properties listed on the Hepicure platform may be presented as suitable for family stays. However, it is the responsibility of parents or legal guardians to ensure that the selected property meets the specific needs of their family, in particular having regard to the age, number and abilities of the children.

Properties listed on the Hepicure platform may include facilities such as pools, basins, sports equipment, wellness installations or devices related to recovery, wellness or the optimisation of performance and longevity (e.g. sauna, cold plunge, jacuzzi, fitness equipment or wellness technologies). These facilities may present particular risks for children.

Unless otherwise stated, properties do not necessarily have specific child safety equipment (such as socket covers, corner guards, safety gates, door stops or similar devices).

It is the strict responsibility of parents or legal guardians to supervise minor children at all times and to ensure that the facilities at the property are used appropriately and safely.

Hepicure acts solely as an intermediation platform and does not guarantee that properties are suitable for children or compliant with any particular safety standards for minors.

7.19. Refusal of Booking

Hepicure reserves the right to refuse any new Booking from a Guest who, during a previous stay:

• caused significant damage to a Property and refused to bear the costs of restoration;

• engaged in inappropriate conduct towards Hepicure's staff (insults, discrimination, harassment...);

• failed to comply with their contractual obligations (payment, unauthorised events...).

In such cases, the relevant Guest's data may be retained in accordance with Hepicure's Privacy Policy.

Any refusal decision based on past conduct may be challenged with reasons by the Guest at contact@hepicure.com. The request will be examined in good faith within a reasonable period.

8. CONCIERGE AND PARTNER SERVICES

8.1. Supplementary Services

Certain properties listed on the Hepicure platform may provide access to supplementary services offered by independent Partner Service Providers. These services may include, by way of example, local concierge services, private transport (ground or air), private chef, wellness care and experiences, sports and performance coaching, nutritional guidance, medical or paramedical monitoring, or any other experience related to the stay and the longevity and biohacking approach.

Hepicure acts exclusively as an intermediation platform between Guests and these Partner Service Providers, and as payment agent on behalf of these providers. Services are provided directly by the relevant Partner Service Providers, under their sole responsibility. These services are in no way combined with the Property Rental into an all-inclusive package.

The services offered, their availability and their conditions may vary depending on the property, location and available providers. Unless otherwise stated, supplementary services are not included in the property booking price.

8.2. Booking Supplementary Services

The Guest may request access to certain supplementary services before or during their stay. At the Guest's request, Hepicure may connect the Guest with Partner Service Providers capable of providing the requested services.

Any booking of supplementary services is the subject of a separate agreement between the Guest and the relevant Partner Service Provider. The conditions applicable to these services (cancellation conditions, payment terms, liability, etc.) are defined by the provider and may differ from these General Terms and Conditions.

Hepicure is not a party to the contract concluded between the Guest and the Partner Service Provider and does not guarantee the availability or actual delivery of the services requested.

8.3. Pricing and Payment for Partner Services

The price of supplementary services is set by the relevant Partner Service Provider. Hepicure collects the price of these services on behalf of and in the name of the Partner Service Provider, as payment agent, via the partner PSP (Stripe Connect or equivalent). The corresponding invoice is issued by the Partner Service Provider. Hepicure receives a referral commission from the Partner Service Provider, deducted at the time of disbursement, which is not charged directly to the Guest.

Definitive confirmation of a supplementary service depends on compliance with the payment conditions set by the Partner Service Provider.

8.4. Right of Withdrawal

Supplementary services offered by Partner Service Providers may be subject to specific conditions, in particular regarding cancellation or the right of withdrawal. Where the services are provided on a specific date or during a specific period, the Guest acknowledges that the right of withdrawal may not apply in accordance with applicable law. The applicable conditions will be specified by the relevant Partner Service Provider at the time of booking.

9. CONTRACT TRANSFER

In accordance with Article L.211-11 of the French Tourism Code, the Guest may transfer their Contract, provided it has had no effect and up to 7 days before their arrival, by notifying Hepicure within a reasonable period of time, to persons meeting exactly the same conditions as the participants (number of persons, services booked, etc.). The Guest and the transferee remain jointly and severally liable for payment of the balance of the Contract and the actual transfer fees, which will be communicated to them after acceptance of the transfer by Hepicure and the Owner.

10. SPECIFIC INSURANCE

10.1. Stay Insurance

The Guest is strongly advised to take out insurance, with the insurer of their choice, covering the risks associated with their stay at the booked property. Such insurance may cover in particular:

• cancellation of the stay;

• damage caused to the rented Property;

• material or bodily damage caused to third parties;

• loss, theft or damage to personal belongings;

• incidents that may arise during the stay;

• risks associated with the use of wellness, performance and biohacking equipment.

It is the Guest's responsibility to verify that their insurance policy covers the risks associated with a short-term rental, whether in their country of residence or in the country in which the property is located.

10.2. Liability and Damage Insurance

The Guest is responsible for any material or bodily damage caused by themselves, persons accompanying them, or any person present at the property during the stay.

The Guest is advised to verify that their personal third-party liability insurance covers damage that may be caused to the rented Property, its equipment or third parties at the property. The Guest is also invited to take out, where applicable, supplementary insurance covering risks associated with the equipment at the property, in particular wellness, sports, recovery and biohacking installations.

10.3. Insurance Arrangements

Hepicure does not act as an insurer and does not directly provide insurance products. Any insurance contract is taken out directly between the Guest and the insurer of their choice. The Guest is invited to read the general conditions, exclusions, limitations and terms of application of the insurance policy before taking it out. In the event of a claim, the declaration must be made directly by the Guest to their insurer in accordance with the terms of the contract taken out.

11. GOVERNING LAW AND DISPUTE RESOLUTION

These General Terms and Conditions are governed by French law. Any dispute relating to the interpretation, performance or validity of these General Terms and Conditions shall be submitted to the competent courts under ordinary law rules.

11.1. Hepicure's Liability

Hepicure acts exclusively as an intermediation platform between property owners and Guests, and as payment agent of Owners and Partner Service Providers. Hepicure does not own, manage or operate the properties listed on the platform and is not a party to the rental agreement concluded between the property owner and the Guest.

Accordingly, Hepicure cannot be held liable for the performance of the rental agreement concluded between the owner and the Guest, nor for the conditions of the stay at the property.

Similarly, Hepicure is not a party to the Service Contracts concluded between Guests and Partner Service Providers. It cannot be held liable for the non-performance, improper performance or any damage resulting from a Partner Service.

In the event of difficulties encountered by the Guest during their stay, Hepicure may, where possible, provide reasonable assistance to facilitate communications between the Guest, the owner or the relevant providers. Such assistance shall not, however, engage Hepicure's liability or oblige it to substitute for the owner, the provider or the Guest.

Hepicure may only be held liable for damage directly attributable to a proven fault in the operation of the platform or in the exercise of its payment agent role. In any event, Hepicure's potential liability is limited to direct damages and may not exceed the amount of service fees received by Hepicure in connection with the relevant Booking, except in cases of gross negligence, wilful misconduct or bodily injury.

11.2. Dispute Resolution (Consumer Guests)

In the event of a dispute between Hepicure and the Guest relating to the use of the platform, the Guest may submit their complaint to Hepicure's support team:

• By email: support@hepicure.com

• By post: Hepicure — [registered office address]

If the dispute is not resolved by amicable agreement, the consumer Guest may refer the matter free of charge to the competent consumer mediator for Hepicure, within one year of the written complaint addressed to Hepicure.

All complaints must be submitted by post or email to contact@hepicure.com, accompanied by supporting documents, as soon as possible after the end of the stay to enable proper handling of the file. Hepicure's response time, at a minimum of thirty (30) days, may vary depending on the duration of the investigation carried out with the Owner or the relevant providers.

After contacting Hepicure, and in the absence of a satisfactory response within sixty (60) days, the Guest may refer the matter free of charge to the competent consumer mediator. The mediator's contact details may be provided to the Guest upon request.

If the Booking is made online, the Guest also has the option of using the European Online Dispute Resolution platform, accessible at: https://webgate.ec.europa.eu/odr

The Guest and Hepicure remain free to accept or reject the solution proposed by the mediator and, if necessary, to bring the matter before the competent courts.

11.3. Dispute Resolution (Business Guests and Legal Entities)

If the Guest is a legal entity, Hepicure and the Guest will endeavour to resolve any dispute amicably. In the absence of an amicable resolution within one (1) month, either Party may bring the dispute before the Paris Commercial Court (Tribunal de Commerce de Paris), to which the Parties grant exclusive jurisdiction.

12. INTEGRITY — PARTIAL INVALIDITY — AMENDMENT OF CONDITIONS

If any provision of these General Terms and Conditions is or becomes unlawful, null or void under applicable regulations or a final court decision, it shall be deemed non-existent and the remaining provisions shall remain lawful and binding on Guests.

These Terms may be amended at any time without notice, in accordance with the provisions set out in the Preamble. Such amendments take effect from the date of their publication on the Website and shall only apply to Bookings made after their publication. Guests are invited to read, accept and download the General Terms and Conditions when making their Booking.

13. PERSONAL DATA

Information submitted by the Guest is recorded in a computerised file by Hepicure as data controller. Certain information must be provided to Hepicure when making a Booking; failure to provide it will unfortunately prevent the processing of requests. The processing of personal data is necessary to enable Hepicure to facilitate the conclusion of the Rental Contract and Service Contracts and to manage their performance.

The Guest is informed that, in order to ensure the proper performance of the Service, their data may be communicated to Owners, Partner Service Providers and Hepicure's partner PSP, which may be located outside the European Union, in strict compliance with the Guest's rights in relation to the protection of personal data and in accordance with applicable law.

Hepicure undertakes not to transfer or sell personal data relating to the Guest to non-partner third parties. Guest data is retained for the duration of the contractual relationship and for as long as necessary to meet a legal or regulatory obligation.

The Guest has the right to access, object to (in particular to the sending of marketing communications), rectify, restrict and delete their personal data, as well as the right to data portability. The Guest also has the right to give instructions regarding the use of their personal data after their death. These rights may be exercised by email to: privacy@hepicure.com.

For more information on how we collect and process your personal data, please consult our Privacy Policy.

14. TRAVELLER RIGHTS

Within the context of the use of the Hepicure platform, the Guest benefits from the rights provided by applicable consumer protection legislation.

Hepicure acts exclusively as an intermediation platform between property owners and Guests, and as payment agent. Hepicure does not own, manage or operate the properties listed on the platform and is not a party to the rental agreement concluded between the property owner and the Guest.

Accordingly, responsibility for the performance of the stay, the characteristics of the Property and any services offered during the stay lies with the property owner or the relevant Partner Service Providers.

Guest Rights:

• The Guest receives all essential information about the property and the booking conditions before confirming their Booking.

• The rental agreement is concluded directly between the Guest and the property owner. The owner is responsible for the proper performance of that agreement.

• Hepicure provides a point of contact enabling the Guest to ask any questions about the use of the platform or their Booking.

• The Guest may, subject to the owner's agreement and the conditions applicable to the Booking, request a modification or transfer of their Booking.

• The modification, cancellation and refund conditions applicable to the Booking are set out in the Special Conditions of the Booking and may vary by property.

• If Partner Services are offered during the stay (e.g. transport, concierge, wellness services or experiences), these are provided by independent Partner Service Providers and governed by a separate Service Contract between the Guest and the relevant provider. Hepicure collects the price of these services as the provider's payment agent.

• In the event of any difficulty during the stay, the Guest is invited to contact the property owner or the relevant Partner Service Provider. Hepicure will, where possible, facilitate communications between the parties without being liable for the performance of the stay.